Shipping
- All products purchased online or in-store requiring shipping will be sent via Australia Post using express-registered post with a signature.
- Cost: $15 for Australia-wide delivery.
- McKims Jewellery Design takes no responsibility for loss or delays caused by Australia Post. In the event of delays, we will assist with tracking your parcel.
Warranty
- Lifetime Warranty: All handmade jewellery pieces sold by McKims Jewellery Design include a lifetime manufacturing warranty. This covers manufacturing faults and includes a yearly clean and check of your jewellery.
- Exclusions: The warranty does not cover items sourced from third-party suppliers, normal wear and tear, or misuse.
Care Instructions
To reduce wear and tear, avoid:
- Harsh chemicals, creams, or body sprays.
- Heavy lifting or physical activity.
- Showering, bathing, or swimming while wearing jewellery.
Gift Vouchers
- Gift vouchers are available and can be used for in-store purchases, custom-made designs, or remodelling old jewellery.
- Expiry: 3 years from the date of issue.
- Gift vouchers cannot be refunded for cash.