DESIGN MANUFACTURING REMODELLING REPAIRS
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Shipping & Warranty

Shipping

  • All products purchased online or in-store requiring shipping will be sent via Australia Post using express-registered post with a signature.
  • Cost: $15 for Australia-wide delivery.
  • McKims Jewellery Design takes no responsibility for loss or delays caused by Australia Post. In the event of delays, we will assist with tracking your parcel.

Warranty

  • Lifetime Warranty: All handmade jewellery pieces sold by McKims Jewellery Design include a lifetime manufacturing warranty. This covers manufacturing faults and includes a yearly clean and check of your jewellery.
  • Exclusions: The warranty does not cover items sourced from third-party suppliers, normal wear and tear, or misuse.

Care Instructions

To reduce wear and tear, avoid:

  • Harsh chemicals, creams, or body sprays.
  • Heavy lifting or physical activity.
  • Showering, bathing, or swimming while wearing jewellery.

Gift Vouchers

  • Gift vouchers are available and can be used for in-store purchases, custom-made designs, or remodelling old jewellery.
  • Expiry: 3 years from the date of issue.
  • Gift vouchers cannot be refunded for cash.